Case Studies
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Case Studies
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From Taxing to Streamlined—
Transforming PSTN Connectivity
Cisco Systems: Research and Service Design for Digital Transformation

From Taxing to Streamlined—</br>Transforming PSTN Connectivity
From Taxing to Streamlined—
Transforming PSTN ConnectivityCisco Systems: Research and Service Design for Digital Transformation

Helping People Upskill
& Secure a Job in Healthcare
Next Step: Design Research and Experience Strategy for Value Creation

Helping People Upskill</br>& Secure a Job in Healthcare
Helping People Upskill
& Secure a Job in HealthcareNext Step: Design Research and Experience Strategy for Value Creation

Elevating Caregiver Experience
to Reduce Persistent Turnover
775 Benefits Group: Uniting Design, Experience Strategy and Data Science

Elevating Caregiver Experience<br>to Reduce Persistent Turnover
Elevating Caregiver Experience
to Reduce Persistent Turnover775 Benefits Group: Uniting Design, Experience Strategy and Data Science

Unlocking Value Across
the Customer's Experience
775 Benefits Group: Research and Service Design for Experience Improvement

Unlocking Value Across<br>the Customer's Experience
Unlocking Value Across
the Customer's Experience775 Benefits Group: Research and Service Design for Experience Improvement
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